Organizational Change Management (OCM) Lead

Creative Solutions Services, LLC; Burbank (CA); Hybrid; USD 124,000 - 129,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Short-term disability

Life insurance with AD&D

Job summary

Software Resources is seeking an Organizational Change Management Lead for a long-term contract in Burbank, CA or Seattle, WA. This role requires driving user adoption and business readiness for a major enterprise tech transformation, with four onsite days and Fridays remote.

Ideal candidates will lead change management activities, conduct readiness assessments, identify risks, and create impactful communications and adoption materials to guide stakeholders across multiple functions and

Qualifications

• Proven experience as an Organizational Change Management practitioner.
• Ability to independently lead change management efforts and "hit the ground running."
• Experience supporting and leading change initiatives for large-scale programs.
• Strong stakeholder management and communication skills.
• Experience with technology-focused transformations and implementations.

Responsibilities

• Perform change impact and readiness assessments.
• Develop communications and training/adoption materials.
• Collaborate with project teams and business partners.
• Facilitate stakeholder engagement activities.
• Create strategies to support end-user understanding and adoption.
• Track and manage organizational readiness for deployment.

Skills

OCM

Change management

Stakeholder management

Communication skills

Lead cross-functional teams

Tech transformation

Education

BA/BS

Job description

Software Resources has an immediate, long term contract job opportunity for an Organizational Change Management (OCM) Lead with a major corporation in Burbank, CA or Seattle, WA. 4 days onsite, Fridays Remote. 12+ month contract Pay Rate: $90 - $93.75/hr DOE

Ideal Background: The ideal candidate will be an experienced OCM professional who can immediately contribute, partner effectively with both technical and business teams, and translate technical changes into meaningful guidance that drives user adoption and business readiness. Technology transformation experience is more important than entertainment industry experience. Candidates who have managed change for technical implementations and can bridge communication between technical teams and business users will be most successful in this role.

Position Summary: The Organizational Change Management (OCM) Lead will support the Help Desk AI initiative, an enterprise-wide technology transformation effort requiring change management planning, stakeholder engagement, user readiness, and adoption activities. The role will work closely with Enterprise Technology leadership to develop and execute change strategies that help employees understand, adopt, and effectively utilize new capabilities.

Key Responsibilities:

• Lead organizational change management activities for a large‑scale technology initiative.
• Conduct change impact assessments and readiness assessments.
• Identify risks and mitigation strategies related to organizational change.
• Create and deliver OCM artifacts, communications, and adoption materials.
• Partner with project teams, business stakeholders, and end users to drive awareness and readiness.
• Translate complex technical changes into clear, user‑friendly messaging and actions.
• Support stakeholder management across multiple business functions and geographic locations.
• Drive user adoption and ensure successful implementation of new processes and technologies.

Must‑Have Qualifications:

• Proven experience as an Organizational Change Management practitioner.
• Demonstrated ability to independently lead change management efforts and "hit the ground running. "
• Experience supporting and leading change initiatives for large‑scale programs.
• Strong stakeholder management and communication skills.
• Experience working on technology‑focused transformations and implementations.

Preferred Qualifications:

• OCM certifications (considered a plus, but not required).
• Experience supporting enterprise technology organizations.
• Background in technology‑driven change initiatives.
• Experience within large, complex organizations.

Day‑to‑Day Activities:

• Perform change impact and readiness assessments.
• Develop communications and training/adoption materials.
• Collaborate with project teams and business partners.
• Facilitate stakeholder engagement activities.
• Create strategies to support end‑user understanding and adoption.
• Track and manage organizational readiness for deployment.

Education:

• BA/BS

About Software Resources:

Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.

We are always looking for professionals at all experience levels and in various specialties to meet our clients' hiring needs. As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short‑term disability, life insurance with AD&D.