Ocean Import Manager: Lead & Optimize Freight Ops

Professional Search Group - OC; Cypress (CA); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

Professional Search Group- OC is seeking an Ocean Import Manager to lead a hands-on team in California. You will oversee FCL and LCL imports from pre-alert through final delivery, ensuring accuracy, compliance and profitability while delivering exceptional customer service.

The ideal candidate has 7+ years in ocean imports and 3+ years of supervisory experience, with strong communication and problem-solving skills.

Formación

• 7+ years in ocean import / freight forwarding required.
• 3+ years in supervisory or management roles.
• Strong knowledge of FCL and LCL imports, documentation, and compliance.

Responsabilidades

• Lead, coach, and develop the Ocean Import team.
• Oversee FCL and LCL import shipments from pre-alert through final delivery and file closure.
• Act as escalation point for customer, vendor, and operational issues.
• Monitor workloads, service levels, billing accuracy, and profitability.
• Build relationships with customers, overseas agents, carriers, and service providers.
• Ensure procedures and compliance requirements are followed.
• Use CargoWise to maintain files, milestones, billing, workflows, and reporting.
• Track KPIs and drive improvements across processes and technology.

Conocimientos

Ocean import

Leadership

Customer service

Problem-solving

Communication

Herramientas

CargoWise

Descripción del empleo

Professional Search Group- OC is seeking an Ocean Import Manager to lead a hands-on team in California. You will oversee FCL and LCL imports from pre-alert through final delivery, ensuring accuracy, compliance and profitability while delivering exceptional customer service.

The ideal candidate has 7+ years in ocean imports and 3+ years of supervisory experience, with strong communication and problem-solving skills.