Ocean Import Agent I: Global Logistics Specialist

AIT Worldwide Logistics; Palatine (IL); On-site; USD 35,000 - 49,000; Full time

Job summary

AIT Worldwide Logistics is seeking an Ocean Import Agent I to coordinate day-to-day export activities and ensure efficient international shipments into and out of the USA. You will work with customers, vendors, and internal teams to optimize routing, pricing, and documentation, while delivering exceptional service.

Based in Palatine, IL, this role emphasizes accuracy, timely communication, and profitability checks, with a compensation range of $25.10–$35.50 per hour and opportunities for growth

Qualifications

• High school diploma or equivalent.
• 0-2 years freight forwarding experience preferred.
• Basic math & geography skills.
• Ability to analyze numerical data and draw conclusions.
• Basic knowledge or ability to learn CargoWise preferred.
• Basic knowledge of freight movement, ocean vendors, incoterms, and profitability.
• Ability to read, analyze, and interpret requests/directions.
• Ability to communicate with diverse people effectively.
• Time management to meet deadlines in a fast-paced environment.

Responsibilities

• Receive and validate customer orders and documents.
• Identify best routing/transit options per customer request.
• Obtain quotations from vendors/agents and confirm acceptance.
• Ensure ISF compliance by broker (if applicable).
• Track vessel arrivals and update milestones in systems.
• Issue invoices and distribute documents per shipper SOP.
• Manage customer reporting and system milestones as required.
• Confirm final costs and profitability checks.

Skills

Team player

Customer service

Growth mindset

Time management

Education

High school diploma or equivalent

Tools

CargoWise

Cargowise Org

Job description

AIT Worldwide Logistics is seeking an Ocean Import Agent I to coordinate day-to-day export activities and ensure efficient international shipments into and out of the USA. You will work with customers, vendors, and internal teams to optimize routing, pricing, and documentation, while delivering exceptional service.

Based in Palatine, IL, this role emphasizes accuracy, timely communication, and profitability checks, with a compensation range of $25.10–$35.50 per hour and opportunities for growth