Ocean Freight Specialist — Grow Profit & Client Relationships

Deutsche Post; Minneapolis (MN); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Base salary + incentives

401(k) match

Stock purchase plan

Medical coverage

Vision coverage

Dental coverage

Paid time off

Job summary

DHL Global Forwarding in Minneapolis, MN seeks an Ocean Freight Specialist to manage shipment execution and be the main contact for customers. You will optimize routing, invoicing, and issue resolution to protect profitability and customer loyalty.

Key tasks include maintaining client relationships, handling exceptions, and coordinating with service centers, while ensuring regulatory compliance and upsell opportunities.

Qualifications

• 2+ years in Ocean Import/Export industry.
• Strong financial business acumen.
• A quick learner with a can-do attitude and strong prioritization.
• Knowledge of INCO terms.
• Good computer skills: Excel, Word, PowerPoint.
• CargoWise systems knowledge is a plus.
• Hazmat certification is a plus.

Responsibilities

• Administer shipment execution activities including receipt of customer booking and documentation.
• Act as the customer first point of contact for shipment information, exceptions and claims.
• Manage shipment routing and assignment to balance service commitments with profitability and invoicing.
• Execute regulatory compliance procedures for commodity and locations.
• Maintain relationships with clients, identify upsell opportunities, and conduct visits.
• Interact with Customer Service, Product, and Global Service Centers as needed.
• May be required to perform other tasks.

Skills

Ocean import/export experience

Financial acumen

Can-do attitude

INCO terms knowledge

Excel

PowerPoint

CargoWise knowledge

Hazmat certification

Tools

CargoWise

Excel

Word

PowerPoint

Job description

DHL Global Forwarding in Minneapolis, MN seeks an Ocean Freight Specialist to manage shipment execution and be the main contact for customers. You will optimize routing, invoicing, and issue resolution to protect profitability and customer loyalty.

Key tasks include maintaining client relationships, handling exceptions, and coordinating with service centers, while ensuring regulatory compliance and upsell opportunities.