Ocean Export Coordinator: Shipments, Compliance & Service

Sea Shipping Line Inc.; Naperville (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Sea Shipping Line Inc. in Naperville, IL is seeking an Ocean Export Coordinator to manage end-to-end ocean export shipments on-site. You will prepare export documents, confirm carrier bookings, and ensure regulatory compliance while delivering proactive customer service.

The role emphasizes accurate documentation, timely communication with customers and carriers, and ongoing improvement of export processes to maintain high service standards.

Qualifications

• Experience with export documentation such as bills of lading, commercial invoices and packing lists.
• Strong communication skills with customers, carriers and internal teams.
• Customer service mindset with ability to handle inquiries and resolve issues.
• Practical ocean export knowledge including schedules, regulations and carrier operations.

Responsibilities

• Coordinate end-to-end ocean export shipments from Naperville, IL.
• Prepare and review export documentation, and confirm bookings with carriers.
• Maintain accurate shipment details in internal systems and track schedules.
• Communicate with customers, carriers and overseas partners to resolve issues.
• Support process improvements to maintain high service standards.

Skills

Export Documentation

Communication

Customer Service

Ocean Export

International Logistics

Education

High School Diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

Sea Shipping Line Inc. in Naperville, IL is seeking an Ocean Export Coordinator to manage end-to-end ocean export shipments on-site. You will prepare export documents, confirm carrier bookings, and ensure regulatory compliance while delivering proactive customer service.

The role emphasizes accurate documentation, timely communication with customers and carriers, and ongoing improvement of export processes to maintain high service standards.