Ocean Export Coordinator

Sea Shipping Line Inc.; Naperville (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Sea Shipping Line Inc. in Naperville, IL is seeking an Ocean Export Coordinator to manage end-to-end ocean export shipments on-site. You will prepare export documents, confirm carrier bookings, and ensure regulatory compliance while delivering proactive customer service.

The role emphasizes accurate documentation, timely communication with customers and carriers, and ongoing improvement of export processes to maintain high service standards.

Qualifications

• Experience with export documentation such as bills of lading, commercial invoices and packing lists.
• Strong communication skills with customers, carriers and internal teams.
• Customer service mindset with ability to handle inquiries and resolve issues.
• Practical ocean export knowledge including schedules, regulations and carrier operations.

Responsibilities

• Coordinate end-to-end ocean export shipments from Naperville, IL.
• Prepare and review export documentation, and confirm bookings with carriers.
• Maintain accurate shipment details in internal systems and track schedules.
• Communicate with customers, carriers and overseas partners to resolve issues.
• Support process improvements to maintain high service standards.

Skills

Export Documentation

Communication

Customer Service

Ocean Export

International Logistics

Education

High School Diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

Company Description

Sea Shipping Line is a privately held, non-vessel operating common carrier (NVOCC) with more than 40 years of experience helping shippers move containerized freight worldwide. The company offers shippers access to multiple ocean carrier options, competitive pricing, and flexible routing to navigate capacity, labor, weather, and other market disruptions. Team members work closely with decision-makers and experienced logistics professionals who prioritize personal attention, clear communication, and practical solutions. Sea Shipping Line’s global carrier and partner network provides international reach while maintaining local accountability and real-time shipment visibility through consistent communication and digital tracking.

Role Description

The Ocean Export Coordinator is a full-time, on-site role based in Naperville, IL. This position is responsible for coordinating end-to-end ocean export shipments, including preparing and reviewing export documentation, confirming bookings with carriers, and ensuring compliance with international shipping regulations. Day-to-day activities include communicating with customers, carriers, and overseas partners, tracking shipments, resolving operational issues, and updating internal systems with accurate shipment details. The role also involves providing responsive customer service, monitoring schedules and cut-off times, and supporting continuous improvement in export processes to maintain high service standards.

Qualifications

• Candidates should possess strong Export Documentation skills, including accuracy in preparing bills of lading, commercial invoices, packing lists, and compliance forms.
• Candidates should possess excellent Communication skills to interact effectively with customers, carriers, and internal teams.
• Candidates should possess solid Customer Service skills, with the ability to manage inquiries, resolve issues, and maintain positive relationships.
• Candidates should possess practical Ocean Export skills, including knowledge of ocean freight operations, schedules, and regulatory requirements.
• Additional beneficial qualifications include experience in international logistics or freight forwarding, proficiency with transportation management or ERP systems, and strong organizational and time-management abilities.
• A high school diploma or equivalent is required; an associate or bachelor’s degree in Business, Supply Chain, or a related field is preferred.