Occupational Health Front Office Coordinator

Summit Healthcare Association; Show Low (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Summit Healthcare Association is seeking an Occupational Health Front Office Assistant to manage day-to-day office operations in the Occupational Health department, including greeting visitors, scheduling appointments, answering calls, and routing inquiries. You will handle billing, paperwork, and coordination with other departments to ensure efficient service.

The role requires strong customer service, computer, and organizational skills, with attention to HIPAA and confidential information

Qualifications

• High school diploma or equivalent is required.
• Basic computer skills are required.
• Two years related experience preferred.
• Medical terminology is preferred.

Responsibilities

• Obtains stats for productivity report.
• Codes information for billing.
• Schedules/reschedules internal and external client appointments.
• Coordinates Services with other departments.
• Maintains office supplies and fixtures.
• Registers clients for Occupational Health Services.
• Answers calls, questions and emails from internal and external clients.
• Prints and compiles documentation required by Worker’s Compensation carriers.
• Analyzes client accounts and follows up on unpaid invoices and claims.

Skills

Customer service

Computer skills

Organizational skills

Multitasking

Interpersonal skills

Time management

Prioritization

Telephone etiquette

Education

High school diploma

Basic computer skills

Two years related experience

Medical terminology

Tools

Systoc system

Job description

Summit Healthcare Association is seeking an Occupational Health Front Office Assistant to manage day-to-day office operations in the Occupational Health department, including greeting visitors, scheduling appointments, answering calls, and routing inquiries. You will handle billing, paperwork, and coordination with other departments to ensure efficient service.

The role requires strong customer service, computer, and organizational skills, with attention to HIPAA and confidential information