Occupancy Specialist

iCIMS, Inc.; Silver Spring (MD); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Mental Health Day

Paid vacation, sick time, holidays, &

Job summary

CAPREIT is seeking an Occupancy Specialist for The Simone Apartments in Silver Spring, MD. You will review applications, determine eligibility, complete certifications, and maintain resident files to ensure compliance with affordable housing programs.

Join a team focused on accurate reporting, regulatory adherence, and delivering quality housing opportunities. Strong organizational and customer service skills are essential, with experience using RealPage, OneSite, or Yardi a plus.

Qualifications

• 1 to 3 years of experience in affordable housing, occupancy, compliance, apartment leasing, or a related field.
• LIHTC and affordable housing certifications/recertifications experience required.
• Knowledge of applicable federal, state, and local affordable housing requirements.
• Valid driver's license, if required by the community.
• Experience with property management software (RealPage, OneSite, Yardi) or the ability to learn.
• Working knowledge of Microsoft Office and current technology platforms.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to maintain confidentiality and manage multiple deadlines.

Responsibilities

• Review applications to determine eligibility and complete certifications and recertifications.
• Maintain accurate resident files and ensure documentation is completed on time.
• Manage waitlists, income certifications, and regulatory reporting.
• Conduct file reviews and audits to ensure accuracy and compliance with housing requirements.
• Partner with residents, applicants, staff, and regulatory agencies to guide the certification process.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Confidentiality

Time management

Tools

RealPage

OneSite

Yardi

Job description

Overview

Join the Excitement at The Simone Apartments!

CAPREIT extends an invitation to you to become part of our family. As a national property management company, CAPREIT manages multifamily housing communities across the United States and is committed to creating exceptional living experiences for our residents.

Are you organized, detail-oriented, customer-focused, and passionate about helping people? Join our team as an Occupancy Specialist at The Simone Apartments, an exciting affordable housing community in Silver Spring, Maryland.

Make an Impact Behind the Scenes

This is more than an administrative role. As an Occupancy Specialist, you'll help ensure residents receive the housing opportunities they qualify for while maintaining compliance with affordable housing regulations and program requirements. Your attention to detail and commitment to accuracy will contribute directly to the success of the community and the residents who call it home.

Why Join Us?

CAPREIT is committed to fostering a collaborative and supportive work environment where team members can grow professionally and make meaningful contributions to the company's success. We offer competitive compensation, comprehensive benefits, and opportunities for career development in a thriving industry.

CAPREIT Core Values: FACE-IN

FAMILY • ACCOUNTABILITY • COMMUNICATION • EXCELLENCE • INTEGRITY

We Value Our Employees

The compensation and benefits package for this position includes:

• $22 - $24 per hour
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Mental Health Day
• Summer Fun Fridays
• Paid Vacation, Sick Time, Holidays, and Your Birthday Off
• Competitive Bonus Opportunities

About The Simone Apartments

Silver Spring, Maryland 20910 252 Apartment Homes Affordable Housing Community 1 Opening Available

Responsibilities

Help Ensure Compliance and Resident Success

Serve as a key resource for both residents and the community by ensuring compliance with all affordable housing regulations and program requirements. You'll review applications, determine eligibility, complete certifications and recertifications, maintain accurate resident files, and help ensure all required documentation is completed accurately and on time.

Keep Records Accurate and Organized

Manage waitlists, resident files, income certifications, annual and interim recertifications, and required regulatory reporting. Your strong attention to detail will help ensure the community remains compliant while providing excellent service to residents and applicants.

Support Compliance Excellence

Conduct regular file reviews and audits to ensure accuracy and completeness. You'll work closely with site teams and residents to identify and resolve discrepancies, helping maintain compliance with federal, state, and local affordable housing requirements.

Be a Trusted Resource

Partner with residents, applicants, community staff, and regulatory agencies to provide guidance, answer questions, and ensure a smooth certification process. Your professionalism and customer service skills will help create a positive experience for everyone involved.

More Than an Occupancy Specialist Role

This is more than an Occupancy Specialist position. It's an opportunity to make a meaningful impact by helping individuals and families access quality affordable housing while supporting the success and compliance of the community. Your work will directly contribute to creating housing opportunities and maintaining a thriving community residents are proud to call home.

Qualifications

What You’ll Bring to the Team

We're looking for a detail-oriented professional who enjoys working with people, managing complex documentation, and ensuring compliance with affordable housing requirements.

Required Qualifications:

• 1 to 3 years of experience in affordable housing, occupancy, compliance, apartment leasing, or a related field
• Affordable Housing (LIHTC) experience required
• Knowledge of affordable housing certifications and recertifications
• Valid driver's license, if required by the community
• Experience with specialized property management software (RealPage, OneSite, and/or Yardi), or the ability to learn such software
• Working knowledge of Microsoft Office and current technology platforms
• Strong organizational skills and attention to detail
• Excellent customer service and communication skills
• Ability to maintain confidentiality and manage multiple deadlines

Schedule Requirements

Based on requisition selections and business needs.

Equal Opportunity Employer & E-Verify Statement:

CAPREIT participates in the E-Verify program. All newly hired employees will be required to complete employment eligibility verification and provide documentation establishing identity and authorization to work in the United States as required by federal law.

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