Occupancy Specialist

Trinity Management, LLC; New Haven (CT); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

Paid PTO 15 days

Paid Company Holidays

Birthday Off

Professional Development Opportunities

Job summary

Trinity Management, LLC is seeking an Occupancy Specialist in New Haven, CT to manage annual and interim recertifications while ensuring compliance with LIHTC, HUD, and Section 8 programs. The role involves coordinating verifications, communicating deadlines, and maintaining audit-ready files.

The ideal candidate will have affordable housing experience, strong attention to detail, and excellent customer service.

Qualifications

• Affordable housing experience required.
• Spanish speaking preferred.
• Strong knowledge of LIHTC, HUD, Section 8, and affordable housing regulations.

Responsibilities

• Manage annual and interim recertifications from start to finish with accuracy.
• Process income, asset, employment, and third-party verifications per program requirements.
• Maintain compliance with LIHTC, HUD, Section 8 and other regs.
• Communicate with residents about documentation, deadlines and requirements.
• Maintain organized files for audit-ready readiness.
• Monitor recertification schedules, renewals, vacancies and deadlines.
• Assist with applicant processing, waitlist and occupancy tracking as needed.
• Provide responsive customer service to residents.

Skills

LIHTC knowledge

HUD compliance

Section 8 knowledge

Spanish speaking

Attention to detail

Customer service

Yardi or similar software

Tools

Yardi

OneSite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Occupancy Specialist

RFT New Haven, CT, US

Salary Range: $25.00 To $26.50 Hourly

Occupancy Specialist

About Trinity Management

At Trinity Management, LLC, we are committed to providing quality affordable housing while fostering strong communities and exceptional resident experiences. We are seeking an experiencedOccupancySpecialist to join our team and play a critical role in maintaining compliance with affordable housing regulations while supporting residents throughout the recertification process.

This position is ideal for a detail-oriented professional with strong affordable housing experience who thrives in a fast-paced environment and can effectively manage a high-volume recertification portfolio.

Key Responsibilities

Manage annual and interim recertifications from start to finish, ensuring accuracy and timely completion

Process income, asset, employment, and third-party verifications in accordance with program requirements

Maintain compliance with LIHTC, HUD, Section 8, and other affordable housing regulations

Communicate with residents regarding required documentation, deadlines, and program requirements

Maintain organized resident and applicant files to ensure audit and inspection readiness

Monitor recertification schedules, lease renewals, vacancies, and compliance deadlines

Assist with applicant processing, waitlist management, and occupancy tracking as needed

Support resident relations by responding to questions and providing exceptional customer service

Assist with rent collection activities, notices, and general administrative responsibilities

Partner closely with Property Managers, Occupancy Specialists, and site teams to ensure smooth community operations

Prepare for and support agency audits, compliance reviews, and file inspections

Qualifications

Affordable housing experience required

Spanish Speaking preferred

Strong knowledge of LIHTC, HUD, Section 8, and affordable housing compliance regulations preferred

COS, HCCP, or other affordable housing certifications are a plus

Strong attention to detail and organizational skills

Excellent communication and customer service abilities

Experience with Yardi, OneSite, or similar property management software preferred

Ability to manage multiple deadlines and priorities in a fast-paced environment

Ability to work independently while maintaining a high level of accuracy

$25.00–$26.50 per hour

Full-time, 40 hours per week

Medical, Dental effective on your first day of employment

401(k) Retirement Plan

15 Days of Paid Time Off (PTO)

Paid Company Holidays

Your Birthday Off

Professional Development Opportunities

Trinity Management, LLC is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Trinity Management LLC participates in E-Verifys.