Occasional Worker - Athletic Ticket Office–Box Office Assistant

UNIVERSITY OF OKLAHOM; Norman (OK); On-site; USD 11,365 - 16,186; Part time

Job summary

The University of Oklahoma is seeking student workers for the Athletic Box Office on event days. You will assist customers with ticket purchases, resolve issues, and distribute tickets in person during home competitions.

You must communicate effectively, be able to work nights and weekends, and handle basic ticketing software; prior customer service is preferred but not required. Background check may be required.

Skills

Effective communication

Clerical skills

Night/weekend availability

Basic computer skills

Job description

Pay Range: Targeted salary $10.00 per hour, based on experience

Benefits Eligible: No

Work Schedule: Rotating Shift Schedule; Olympic sport home competition as assigned

Travel: Not required

Position Introduction

As an employee of the OU Athletic Ticket Office, you will be the front line of the athletic department on event days. You will work with other student workers and operations staff to assist in the operations of the OU Athletic Box Office(s) for various Olympic sports throughout the academic year.

You will be assisting customers in purchasing, ticket resolution and/or distributing tickets in person on event days. Candidates should be able to communicate effectively with the public and co-workers. Students must be willing to work select home sporting events throughout the Fall and Spring semesters.

Essential Functions

• Provide customer service in person
• Ticket sales and order management
• Database management
• Game day event preparation and management
• Complementary ticket management and fulfillment
• Maintain regular and punctual attendance
• Other duties as assigned

Skills

• Effective communication skills
• Basic clerical skills
• Be able to work nights and weekends
• Basic computer skills

Required Education and Experience

• None

Department Preferences

• Previous customer service experience preferred
• Previous sales experience preferred
• Game Day Availability
• Strong verbal communication skills
• Technologically proficient, able to pick up ticketing software quickly

Hiring Contingent Upon a Background Check: Yes