OC Arena Specialist

Colorado College; Colorado; On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid sick time

Wellness benefits include access to on

Free access to sports center

Job summary

Colorado College’s OC Arena Specialist at Robson Arena helps manage daily arena operations, delivering exceptional customer service, handling ticket scanning, and processing point-of-sale transactions to create a welcoming experience for patrons.

The role supports facility upkeep, rentals, and event assistance while working a flexible schedule tied to events, including nights and weekends. Candidates should be reliable, safety‑minded, and comfortable in a dynamic arena environment.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old.
• Able to stand for long periods and lift up to 50 pounds.
• Ability to work a flexible schedule based on events.
• Strong customer service and communication skills.
• Valid driver’s license and insurable driving record.
• Proficiency with computers, copiers, and phones.

Responsibilities

• Operate Point of Sale system and provide excellent customer service.
• Greet customers and provide accurate information about the facility.
• Scan tickets for CC Hockey games.
• Assist with skate inventory rental and maintenance.
• Maintain cleanliness and sanitation of lounges, benches, locker rooms.
• Provide arena tours as needed.
• Assist with events held in the arena.

Skills

Customer service

Communication

Flexibility

Office skills

Safety awareness

Policy compliance

Teamwork

MS Office

Physical stamina

Driver's license

Education

High school diploma or GED

Job description

Job Title: OC Arena Specialist

Department: Robson Arena

Campus Location: Main Campus

FLSA Status: Nonexempt/ Hourly

Position Type/ Work Schedule

• 960 Hours per year
• 12 Months per year
• varies Hours per week (Estimated)

About Us

Colorado College (“CC”) is a private, four-year, highly selective liberal arts college of 2,300 undergraduate students and a small Master of Arts in teaching program. It is located on a 99-acre campus adjacent to downtown, ‘Olympic City’, Colorado Springs. The campus sits on the Front Range of the Rocky Mountains at the foot of Pikes Peak. The college operates an innovative curricular approach, known as the Block Plan, which entails students taking one course at a time for three and a half weeks, with the academic year divided into eight “blocks.” The Colorado College Department of Athletics sponsors 17 varsity programs. Fifteen programs compete at the NCAA Division III level and two at the Division I level. Division III programs are members of the Southern Collegiate Athletic Conference (SCAC), with the exception of Men’s Lacrosse (independent) and Women’s Lacrosse (WIAC affiliate). Division I Men’s Hockey is a member of the National Collegiate Hockey Conference (NCHC) and Division I Women’s Soccer competes as an affiliate member of the Mountain West Conference (MWC).

Job Summary

The Occasional Arena Specialist plays a key role in the daily operations of Ed Robson Arena, ensuring a positive experience for all patrons through exceptional customer service, ticket scanning, and point-of-sale transactions. This position also supports facility upkeep, rentals, and event assistance to maintain a welcoming and well-functioning environment.

Responsibilities

• Operate Point of Sale system to receive payments and off er excellent customer service to all patrons and visitors.
• Greet customers and guests with a courteous attitude and be willing to provide accurate information about the facility.
• Scan tickets for CC Hockey games.
• Assist with the rental and maintenance process of the skate inventory.
• Actively participate in the upkeep of the facility to include cleaning/disinfecting, and sweeping of general usage areas, such as lounges, benches, locker rooms, storage areas.
• Provide tours of the arena as needed.
• Assist with events held within the arena, both on and off of the ice.

Minimum Qualifications

• High school diploma or GED
• Minimum 18 years of age
• Ability to recognize and troubleshoot issues
• Ability to follow safety and security guidelines and exercise good judgement
• Ability to uphold policies and procedures to ensure the safety and well-being of all participants, facilities, and equipment
• Ability to communicate effectively and develop positive relationships with people from different cultural backgrounds
• Ability to work a flexible schedule based on events, including nights, weekends and holidays as needed
• General office skills to include operating of computers, copiers, and phones
• Comfortable working in a team and independent environment under potentially stressful conditions
• Proficient with computer software to include Microsoft Office
• Ability to stand for prolonged times and lift up to 50 pounds
• Must possess and maintain a valid driver’s license and a driving record that is insurable by Colorado College’s motor vehicle insurance carrier

Preferred Qualifications

• Prior experience in customer service industry
• Commitment to inclusion and equity in all aspects of operations
• Strong commitment to customer service
• Ability to multi-task, work independently and self-motivate

Applicants are welcome to apply even ifyoudo not meet the preferred qualifications.We value diverse perspectives and encourage individuals with a genuine interest in the role tosubmittheir applications.

Other Position Details:

• Does not supervise others
• Position requires driving CC vehicles (drivers must be eligible for coverage under CC's insurance plan)

Anticipated Hiring Salary Range:

• $16.00 per hour

What We Offer:

As part of the total compensation for Staff and Faculty roles, we offer a competitive benefits package including:

• Paid sick time- accrual of 0.0333 hours of sick time for each hour worked
• Wellness benefits including free access to the sports center, swimming pool, arts and crafts, outdoor programs, and financial consultants

Accommodation Statement:

In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and Colorado College’s policies, if you have a disability and would like to request an accommodation in order to apply for a position with Colorado College, or if you cannot use the online application system, please contact the Office of Human Resources at [phone] or [e-mail]

E-Verify Information:

This organization participates in E-Verify. For more information, visit www.e-verify.gov

Benefit Information:

Please refer to our Benefits Page

Leave Information:

Please refer to https://www.coloradocollege.edu/basics/welcome/leadership/policies/vacation-leave-and-accrual.html