Obstetrics Unit Coordinator I/II — Care Operations & EMR

US Lawns; Hilo (HI); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

13 paid holidays each year

21 paid vacation days per year

21 paid sick days per year

Medical, dental, vision plans

Employee Assistance Program

State retirement system participation

Student loan repayment programs

Job summary

Hilo Benioff Medical Center in East Hawaii is seeking a Health Unit Coordinator for the Obstetrics Unit. You will support nurses, physicians, and care teams while coordinating admissions, transfers, discharges, and EMR documentation to ensure timely care for mothers, newborns, and gynecologic patients.

This role requires strong organizational, communication and customer service skills, with duties spanning staffing, daily operations and documentation.

Qualifications

• Education: High school diploma or equivalent.
• General experience: Two years clerical/administrative with office procedures, communication and recordkeeping.
• HUC II: plus one year healthcare setting experience with medical records, orders, and EMR systems.
• Substitution: Associate or Bachelor's degree may substitute for General Experience.
• Knowledge: Medical terminology and EMR systems; strong organizational, communication and customer service; prioritize tasks; independent work; fast-paced environment.
• Proficiency with standard office software (Word, Excel).

Responsibilities

• Coordinate patient admissions, transfers and discharges with documentation and transport arrangements.
• Maintain patient charts and EMR records, enter data and ensure completeness.
• Support daily unit operations by communicating orders, maintaining census logs and preparing Labor & Delivery/Nursery materials.
• Assist staffing and timekeeping, maintain staffing records and process timesheets.
• Provide administrative and customer service support: phones, inquiries, supplies, nursing station.
• Promote safe, compliant environment with confidentiality and infection control.

Skills

Medical terminology & EMR

Organizational skills

Communication skills

Customer service

Word / Excel proficiency

Education

High school diploma or equivalent

Associates or Bachelor's degree substitution

Tools

Microsoft Word

Microsoft Excel

EMR systems

Job description

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi.

Make a meaningful difference in patient care at Hilo Benioff Medical Center, a community hospital serving East Hawaii. As a Health Unit Coordinator in our Obstetrics Unit, you will play an important role in supporting nurses, physicians, and other healthcare professionals while helping ensure the efficient coordination of care for mothers, newborns, and patients receiving gynecological services. Your attention to detail, organizational skills, and compassionate service will help keep our unit running smoothly during every stage of care.

Key Responsibilities:

• Coordinate patient admissions, transfers, and discharges by preparing documentation, maintaining accurate records, communicating with appropriate departments, and arranging transportation and related services as needed.
• Maintain patient charts and electronic medical records by preparing forms, entering data, organizing documentation, assisting with charge capture, and ensuring records are complete and readily available.
• Support daily unit operations by communicating patient orders and reports to appropriate staff, maintaining unit logs and census records, coordinating prenatal and scheduled procedure documentation, and preparing materials for Labor & Delivery and Nursery.
• Assist with staffing and timekeeping functions by maintaining staffing records, communicating schedule changes, supporting shift coverage efforts, and reviewing and processing timesheets as assigned.
• Provide administrative and customer service support by answering phones, responding to patient and visitor inquiries, directing concerns to appropriate personnel, monitoring supplies, and maintaining an organized nursing station.
• Promote a safe, compliant, and collaborative environment by maintaining confidentiality, following hospital policies and infection control procedures, assisting during emergencies, and supporting staff training and regulatory requirements.

Qualifications:

• Education: High school diploma or equivalent
• Experience:
  • General: Two (2) years of clerical or administrative experience involving office procedures, communication, and recordkeeping
  • For the Health Unit Coordinator II, in addition to the above, one (1) year of experience in a healthcare setting working with medical records, physician/nursing orders, and/or EMR systems
    
• Substitution: An Associates or Bachelors degree from an accredited college or university may be substituted for all of the required General Experience.
  
• Knowledge & Skills:
  • Familiarity with medical terminology and electronic medical record systems
  • Strong organizational, communication, and customer service skills
  • Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment
  • Proficiency with standard office software (e.g., Microsoft Word, Excel)

Company Description

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Benefits

• 13 paid holidays each year (104 hours); 14 (112 hours) during election years*
• 21 paid vacation days (168 hours) per year*
• 21 paid sick days (168 hours) per year*
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for variousstudent loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOTemployed byHHSC’s East Hawaii Region)are required to complete pre-employment assessments shortly after application submission. If you are notan employee of the East Hawaii Region of HHSC, youwill receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.

Equal Opportunity Employer

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.