Observability Sales Engineer — Mid‑Market

Datadog; Boston (MA); Hybrid; USD 118,000 - 157,000; Full time

Benefits offered by this job

RSUs

ESPP

Healthcare

401(k) plan

Paid time off

Mental health benefits

Job summary

Datadog, a leading observability platform, seeks a Mid-Market Sales Engineer to provide technical expertise during sales cycles, product demos, and evaluations. You will partner with the sales team to communicate Datadog's value, build credibility, and guide customers through trials to successful conclusions.

Hybrid work model and ongoing product learning are emphasized. The role requires 1.5+ years in sales engineering with observability knowledge, plus strong communication skills to engage

Qualifications

• Minimum 1.5 years of experience in a Sales Engineering role.
• Previous Observability experience.
• Strong written and oral communication skills; able to articulate business value and technical advantages.

Responsibilities

• Partner with the sales team to articulate Datadog’s value proposition, vision and strategy to customers.
• Continually learn new technology to build competitive knowledge, technical skill, and credibility.
• Assist with technical discovery on key accounts and opportunities.
• Deliver tailored product and technical presentations with potential clients.
• Help clients evaluate the platform and assist when they run into roadblocks.
• Own technical engagement with customers during the trial phase and communicate value during evaluation.
• Proactively engage with customers and internal teams regarding product feedback and competitive landscape.

Skills

Sales engineering

Observability

Strong communication

Job description

Datadog, a leading observability platform, seeks a Mid-Market Sales Engineer to provide technical expertise during sales cycles, product demos, and evaluations. You will partner with the sales team to communicate Datadog's value, build credibility, and guide customers through trials to successful conclusions.

Hybrid work model and ongoing product learning are emphasized. The role requires 1.5+ years in sales engineering with observability knowledge, plus strong communication skills to engage