Mid-Market Sales Engineer: Observability Expert

United States Digital Space LLC; Boston (MA); Hybrid; USD 118,000 - 157,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

Mentor and buddy program

Stock equity (RSUs) and ESPP

Career development and training

Inclusive culture

Job summary

Datadog is seeking a Mid-Market Sales Engineer in Boston to provide technical expertise through sales presentations, product demos, and real-world evaluations. You’ll qualify opportunities, collaborate with cross-functional teams, and advocate for customers while guiding them through trials.

The role emphasizes observability focus, strong communication, ability to present to diverse audiences, and travel up to 25%, with a competitive salary and equity package.

Qualifications

• Minimum of 1.5 years in a Sales Engineering role.
• Prior observability experience.
• Ability to articulate business benefits and technical advantages of the offering.
• Strong written and verbal communication, able to present to varied audiences.
• Willingness to travel up to 25% and sit for long periods.
• Comfortable delivering demos to external customers or internal teams.

Responsibilities

• Partner with the sales team to articulate value proposition to customers.
• Continuously learn new technology to build competitive knowledge.
• Assist with technical discovery on key accounts and opportunities.
• Deliver tailored product and technical presentations with potential clients.
• Help clients evaluate the platform and resolve roadblocks.
• Own technical engagement during trial phases and communicate value.
• Engage with customers and teams regarding product feedback and competitive landscape.

Skills

Observability experience

Sales engineering

Technical presentations

Customer engagement

Business value articulation

Executive communication

Travel readiness

Job description

Datadog is seeking a Mid-Market Sales Engineer in Boston to provide technical expertise through sales presentations, product demos, and real-world evaluations. You’ll qualify opportunities, collaborate with cross-functional teams, and advocate for customers while guiding them through trials.

The role emphasizes observability focus, strong communication, ability to present to diverse audiences, and travel up to 25%, with a competitive salary and equity package.