Observability Presales Solutions Architect (Remote)

SHI; Denver (CO); Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Financial benefits

Career growth opportunities

Job summary

SHI International Corp. is seeking a Presales Solutions Architect – Full Stack Observability. The role blends presales client engagements with internal practice development, delivering demos, POCs, and architecture designs for comprehensive observability platforms.

You will translate technical concepts into business value, guide architecture choices, and help accelerate revenue growth while collaborating with SHI teams and partners.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience.
• Minimum 6 years of experience in observability, monitoring, site reliability engineering, systems engineering, application operations, or infrastructure architecture roles.
• Demonstrated experience in presales, solutions architecture, or technical consulting within observability, infrastructure, or application operations domain.

Responsibilities

• Design and deliver product demonstrations, POCs, and technical presentations focused on full stack observability solutions.
• Lead technical discovery sessions to assess clients' observability maturity across domains.
• Translate complex observability concepts into business-relevant value propositions.
• Design and present target-state observability architectures covering instrumentation, telemetry, and dashboards.
• Develop and maintain internal practice collateral including reference architectures and vendor evaluations.

Skills

Observability design

Telemetry pipelines

SLO frameworks

Cloud monitoring

CI/CD

Python/Go

SRE concepts

AIOps

Education

Bachelor's degree in Computer Science/Information Technology/Engineering

Tools

OpenTelemetry

Kubernetes

Terraform

Ansible

Job description

SHI International Corp. is seeking a Presales Solutions Architect – Full Stack Observability. The role blends presales client engagements with internal practice development, delivering demos, POCs, and architecture designs for comprehensive observability platforms.

You will translate technical concepts into business value, guide architecture choices, and help accelerate revenue growth while collaborating with SHI teams and partners.