Observability Platform Intern (Telemetry & Scale)

DocuSign, Inc.; Seattle (WA); Hybrid; USD 52,000 - 62,000; Full time

Job summary

DocuSign, Inc. is seeking an Observability Engineering Intern to help build and scale telemetry pipelines for real-time visibility into service health and reliability.

You will contribute to data pipelines and backend services using Golang, Java, or Python while collaborating with infra teams. You’ll work with Kubernetes-based services in Azure and GCP, create dashboards and alerts with OpenTelemetry, Grafana, Prometheus, and ClickHouse, and deliver a scoped 12-week internship project under a

Qualifications

• Currently enrolled in a bachelor's degree program in Computer Science, Computer Engineering, or a related technical field.
• Expected graduation between December 2027 and May or June 2028.
• Experience with at least one general-purpose programming language such as Golang, Java, or Python.
• Experience with data structures, algorithms, and software engineering principles.
• Ability to work from the Seattle, Washington hub in a hybrid arrangement, typically one to two days per week in the office, during the 12-week internship.

Responsibilities

• Contribute to observability data pipelines that ingest, process, and route metrics, logs, and traces from production services.
• Build and enhance backend services using Golang, Java, or Python to move telemetry reliably and efficiently at scale.
• Work with Kubernetes-based services running in Azure and Google Cloud Platform (GCP) to improve service health visibility and reliability.
• Develop and refine dashboards, alerts, and service-level objective (SLO) and service-level agreement (SLA) views using Prometheus, Grafana, OpenTelemetry, and ClickHouse.
• Help improve the scalability, performance, and resiliency of observability platform components, including streaming pipelines, storage layers, and query paths.
• Collaborate with a mentor and engineering teammates to plan, implement, test, document, and demo a scoped 12-week internship project.
• Participate in software design discussions, code reviews, testing, troubleshooting, and technical documentation

Skills

Golang

Java

Python

Data structures

Education

CS/CE student

Tools

Prometheus

Grafana

OpenTelemetry

Kubernetes

Job description

DocuSign, Inc. is seeking an Observability Engineering Intern to help build and scale telemetry pipelines for real-time visibility into service health and reliability.

You will contribute to data pipelines and backend services using Golang, Java, or Python while collaborating with infra teams. You’ll work with Kubernetes-based services in Azure and GCP, create dashboards and alerts with OpenTelemetry, Grafana, Prometheus, and ClickHouse, and deliver a scoped 12-week internship project under a