OBGYN Patient Concierge & Front Desk Specialist

NorthShore University HealthSystem; Evanston (IL); Presencial; USD 26.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Incentive Plan

Shift pay

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holidays

Descripción de la vacante

NorthShore University HealthSystem in Evanston, IL is seeking a Patient Support Associate (PSA) to support the OBGYN department. The role is full-time, Monday–Friday, 8:00am–5:30pm with rotating weekends.

You will greet patients, register information, verify insurance, schedule appointments, collect co-pays, and assist with end-of-day balancing. The ideal candidate has a high school diploma and at least one year of office experience; healthcare setting preferred.

Formación

• High school diploma or equivalent work experience.
• One year of office experience required; medical office experience preferred.
• Flexible and team player; able to multi-task in a fast-paced setting.

Responsabilidades

• Reviews schedules to ensure accuracy.
• Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures.
• Greets patients arriving for scheduled appointments; registers patient information including demographics and insurance.
• Verifies insurance eligibility.
• Schedules all appointments and reschedules per protocol.
• Collects co-pays and outstanding balances; balances and prepares end of day.
• Performs other duties as assigned.

Conocimientos

Customer service

Team player

Multitasking

Educación

High school diploma

Descripción del empleo

NorthShore University HealthSystem in Evanston, IL is seeking a Patient Support Associate (PSA) to support the OBGYN department. The role is full-time, Monday–Friday, 8:00am–5:30pm with rotating weekends.

You will greet patients, register information, verify insurance, schedule appointments, collect co-pays, and assist with end-of-day balancing. The ideal candidate has a high school diploma and at least one year of office experience; healthcare setting preferred.