Patient Support Assistant (PSA) - OBGYN

Edward Elmhurst Health; Evanston (IL); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Annual Incentive Plan

Shift/holiday pay

Tuition Reimbursement

Free Parking

Health/Dental/Vision benefits

Retirement plan with company match

Paid Time Off

Job summary

Endeavor Health in Evanston, IL is seeking a Patient Support Associate (PSA) in OBGYN to join our care team. You will greet patients, register them, verify insurance, schedule appointments, and collect co-pays in a fast-paced environment.

The ideal candidate has a high school diploma or equivalent, at least one year of office experience, and strong customer service skills. This is a full-time role with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• One year of office experience required; healthcare setting preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and register them with essential demographic and insurance information.
• Answer calls, determine nature of inquiries, relay messages, and follow procedures.
• Verify insurance eligibility and schedule/reschedule appointments per protocol.
• Collect co-pays and outstanding balances; balance at end of day.
• Perform other duties as assigned to support clinic operations.

Skills

Customer service

Multi-tasking

Team player

Fast-paced environment

Education

High school diploma or equivalent

Job description

**Patient Support Associate (PSA) - OBGYN****Position Highlights:*** Position: Patient Support Associate* Location: Evanston, IL* Full Time/Part Time: Full Time* Hours: Monday-Friday, 8:00am – 5:30pm with rotating weekends* Required Travel: Skokie and Niles**What you will do:*** Reviews schedules to ensure accuracy.* Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures.* Greets patients arriving for scheduled appointments. Registers patient by obtaining pertinent information such as name, demographic data, insurance coverage, etc. according to established procedures.* Verifies insurance eligibility.* Schedules all appointments. Reschedule patients per protocol.* Collects co-pays and outstanding balances.* Balances and prepare end of day.* Performs other duties as assigned.**What you will need:*** Education: High school diploma or equivalent work experience is required.* Experience: One year of office experience required, previous experience working in a medical office (or related field) is preferred.* Our ideal candidate:* Flexibility and team player* Great Customer Service* Multi-task and enjoy working in a fast pace setting. **Benefits (For full time or part time positions):*** Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)* Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)* Incentive pay for select positions* Opportunity for annual increases based on performance* Career Pathways to Promote Professional Growth and Development* Various Medical, Dental, Pet and Vision options* Tuition Reimbursement* Free Parking* Wellness Program Savings Plan* Health Savings Account Options* Retirement Options with Company Match* Paid Time Off and Holiday Pay* Community Involvement OpportunitiesEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.