OBGYN Clinic Service Associate - Patient Registration

Henry Ford Health; Michigan; On-site; USD 38,000 - 46,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Clinic Service Representative for the Northsite GYN Practice. You will be the first point of contact, managing registration, insurance verification, and payments, to ensure a smooth patient experience in a busy clinic.

The role emphasizes teamwork, excellent customer service, and accurate EMR handling. If you are proactive, adaptable, and able to multitask, you will thrive in our patient-centered environment.

Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations and complete forms.
• Extensive use of computer information systems.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and check in patients with accurate registration and verify insurance.
• Handle cash collections and discuss financial responsibilities.
• Reconcile patient charts and manage discharge processes.
• Collaborate with clinic staff to meet diverse needs.
• Provide exceptional customer service to all patient groups.

Skills

Interpersonal skills

Multitasking

Communication skills

Computer skills

Education

High School Diploma or equivalent

Tools

EMR software

Job description

Henry Ford Health in Detroit is seeking a Clinic Service Representative for the Northsite GYN Practice. You will be the first point of contact, managing registration, insurance verification, and payments, to ensure a smooth patient experience in a busy clinic.

The role emphasizes teamwork, excellent customer service, and accurate EMR handling. If you are proactive, adaptable, and able to multitask, you will thrive in our patient-centered environment.