OBC Operations Specialist

Ascent On-Demand; Belleville (MI); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Ascent Global Logistics in Belleville, Michigan, seeks an OBC Operations agent to support the Ascent On-Board Courier product. You will answer emails, build Peak shipments, quote loads, and track running shipments, collaborating with the MX team to ensure accuracy and timely delivery.

Applicants should have a high school diploma or GED, solid Windows/Office skills, and the ability to communicate clearly, organize information, and react with urgency on time-sensitive issues.

Qualifications

• High school diploma or GED or equivalent.
• Proficient with Windows, Word, Outlook and Excel.
• Ability to calculate figures such as discounts, interest, commissions, proportions, percentages.
• Strong reading, writing and communication skills.

Responsibilities

• Optimize expedited activity and determine the most optimal mode of transit based on customer requirements.
• Create new OBC shipments with all relative information provided by the customer.
• Effectively communicate quote requests to the customer via phone or email.
• Confidently assemble quotes for On-Board courier services.
• Maintain compliance with Ascent procedures and establish accurate timelines for scheduling trucking and ground handling services at various airports.
• Read, comprehend, understand, and validate all documents necessary for a Hand carry.
• Effectively manage all channels of communication within the Ascent OBC operation.

Skills

Solid communications skills

Detailed organizational skills

Ability to think and act quickly with急

Education

High school diploma or GED

Tools

Microsoft Windows

Word

Outlook

Excel

Job description

Ascent Global Logistics in Belleville, Michigan, seeks an OBC Operations agent to support the Ascent On-Board Courier product. You will answer emails, build Peak shipments, quote loads, and track running shipments, collaborating with the MX team to ensure accuracy and timely delivery.

Applicants should have a high school diploma or GED, solid Windows/Office skills, and the ability to communicate clearly, organize information, and react with urgency on time-sensitive issues.