Hybrid OBC Operations Specialist | Expedited Logistics

Ascent Global Logistics, Inc.; Belleville (MI); Hybrid; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Health Insurance

Paid Time Off (PTO)

Life Insurance

Disability Insurance

Flexible scheduling

Zusammenfassung

Ascent Global Logistics, Inc. in Belleville, MI seeks an OBC Operations agent to handle day-to-day tasks for the On-Board Courier product. You will answer emails, build Peak shipments, quote loads and track running shipments with high attention to detail and customer service.

You will work cross-functionally with our MX team and adhere to Guiding Principles. The role requires strong communication, data entry accuracy, and the ability to respond quickly in time-sensitive situations.

Qualifikationen

• High school diploma or GED required.
• Strong computer skills with Microsoft Windows, Word, Outlook and Excel preferred.
• Ability to calculate figures and solve practical problems.

Aufgaben

• Optimize expedited activity and determine the most optimal mode of transit based on customer requirements.
• Create new OBC shipments with all relative information provided by the customer.
• Effectively communicate quote requests to the customer via phone or email.
• Confidently assemble detailed quotes for On-Board courier services.
• Document the Hand carry lifecycle using standardized templates and maintain deadlines.

Ausbildung

High school diploma (GED)

Tools

Microsoft Office Suite

Excel

Outlook

Jobbeschreibung

Ascent Global Logistics, Inc. in Belleville, MI seeks an OBC Operations agent to handle day-to-day tasks for the On-Board Courier product. You will answer emails, build Peak shipments, quote loads and track running shipments with high attention to detail and customer service.

You will work cross-functionally with our MX team and adhere to Guiding Principles. The role requires strong communication, data entry accuracy, and the ability to respond quickly in time-sensitive situations.