OB/GYN Practice Receptionist - Front Desk Lead (Full-Time)

Bronson Healthcare; Battle Creek (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

Bronson Obstetrics & Gynecology Specialists in Battle Creek, MI is seeking a Practice Support Assistant (Clinical Receptionist) to join the team. You will handle phones, greet patients, schedule appointments, check-in, and manage files with accuracy and courtesy.

The role emphasizes confidentiality, basic math, and effective communication while supporting office operations and provider schedules in a fast-paced environment.

Qualifications

• High school diploma or GED; 3–6 months related experience.
• Experience with medical insurance highly preferred.
• Keyboarding and computer skills; ability to file accurately; professional communication and customer service.
• Experience with hospital-based practice management systems (e.g., Medic/Misys/Tiger).
• Organize, alphabetize, file and prioritize multiple tasks.
• Maintain confidentiality and strong verbal communication.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments; patient check-in and file preparation.
• Enter charges/payments in MISYS/Tiger system.
• Print physician daily schedules and manage daily operations.
• Collect co-payments using electronic insurance verification.
• Maintain patient records and confidentiality.

Skills

Keyboarding

Customer service

Verbal communication

Professional communication

Organization

Confidentiality

Data entry

Teamwork

Basic math

Medical insurance verification

Education

High school diploma or GED

3–6 months related experience

Tools

MISYS/Tiger

Medisys/MISYS

Job description

Bronson Obstetrics & Gynecology Specialists in Battle Creek, MI is seeking a Practice Support Assistant (Clinical Receptionist) to join the team. You will handle phones, greet patients, schedule appointments, check-in, and manage files with accuracy and courtesy.

The role emphasizes confidentiality, basic math, and effective communication while supporting office operations and provider schedules in a fast-paced environment.