OB/GYN Patient Scheduler & Front Desk Pro

Truman Medical Centers; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Truman Medical Centers is seeking a Patient Scheduler for UH2 High Risk Pregnancy Center in Kansas City, MO. The role involves guiding patients from scheduling through check-in, ensuring a smooth visit and accurate record-keeping, and handling communications about benefits and billing.

Responsibilities include managing the clinic schedule, coordinating patient flow, and providing friendly, efficient service at the front desk in a busy obstetrics setting.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience.
• Excellent verbal communication skills; clear written communication as needed.
• Proficient with computer hardware/software and patient management systems.
• Detail-oriented with accurate record-keeping.

Responsibilities

• Be the first friendly face: assist patients with scheduling, check-in, registration, check-out, and ensure a seamless experience.
• Manage patient flow to keep the clinic running smoothly with timely scheduling and check-ins.
• Maintain accurate patient demographic and financial information in the system.
• Answer phone calls, respond to patient requests, and explain health benefits and financial obligations clearly.
• Take charge of the clinic schedule to keep it effective, organized, and optimized for patient experience.

Skills

Customer service

Verbal communication

Written communication

Tech-savvy

Detail-oriented

Education

High school diploma or equivalent

Tools

Patient management systems

Job description

Truman Medical Centers is seeking a Patient Scheduler for UH2 High Risk Pregnancy Center in Kansas City, MO. The role involves guiding patients from scheduling through check-in, ensuring a smooth visit and accurate record-keeping, and handling communications about benefits and billing.

Responsibilities include managing the clinic schedule, coordinating patient flow, and providing friendly, efficient service at the front desk in a busy obstetrics setting.