OB/GYN Patient Experience Specialist

Elk Ridge; Flagstaff (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Elk Ridge Community Health is seeking a Patient Relations Representative based in Flagstaff, Arizona. This individual will be the welcoming face of the organization, ensuring a smooth and positive experience for patients from arrival to departure.

The ideal candidate should possess a High School Diploma or GED, strong computer skills, and prior customer service experience, preferably within healthcare settings. Certification in BLS and a valid driver's license with compliance to Arizona insurance requirements are also necessary.

Qualifications

• Minimum 5 years of related experience or training preferred.
• Current certification in Basic Life Support (BLS).
• Friendly and professional demeanor required.

Responsibilities

• Greet and check in patients professionally.
• Verify patient information and update records.
• Answer phones and schedule appointments efficiently.

Skills

Customer service experience

Data entry skills

Communication skills

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Elk Ridge Community Health is seeking a Patient Relations Representative based in Flagstaff, Arizona. This individual will be the welcoming face of the organization, ensuring a smooth and positive experience for patients from arrival to departure.

The ideal candidate should possess a High School Diploma or GED, strong computer skills, and prior customer service experience, preferably within healthcare settings. Certification in BLS and a valid driver's license with compliance to Arizona insurance requirements are also necessary.