OB/GYN Patient Concierge & Front Desk

Capital Health System, Inc.; Pennsylvania; On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

FSA - Healthcare

FSA - Dependent Care

Paid Time Off

Job summary

Capital Health is seeking a friendly receptionist for its healthcare operations in Pennsylvania. The role handles phone routing, appointment scheduling, patient registration, and balance collection with a strong emphasis on accuracy and privacy.

Qualifications include a high school diploma and 1 year in healthcare reception or customer service, with knowledge of ICD-10/CPT codes and strong communication skills. Proficiency in Microsoft Office and EHRs is preferred.

Qualifications

• Education: High School diploma or equivalent.
• Experience: One year receptionist or clerk in healthcare or one year customer service.
• Knowledge: Familiarity with medical terminology, ICD-10 and CPT codes.
• Excellent communication and interpersonal skills.
• Medical assistant or medical office technician certification preferred.

Responsibilities

• Answer telephones promptly and courteously and route calls.
• Schedule and cancel appointments and tests per policy.
• Register patients and collect demographics and insurance info.
• Collect co-pays and balances at check-in and at checkout.
• Ensure HIPAA compliance and privacy policies are followed.
• Perform clerical duties and support multiple Capital Health Medical Group practices.

Skills

Customer service

Medical terminology

HIPAA compliance

Education

High School diploma

Tools

Microsoft Office

EHR systems

Job description

Capital Health is seeking a friendly receptionist for its healthcare operations in Pennsylvania. The role handles phone routing, appointment scheduling, patient registration, and balance collection with a strong emphasis on accuracy and privacy.

Qualifications include a high school diploma and 1 year in healthcare reception or customer service, with knowledge of ICD-10/CPT codes and strong communication skills. Proficiency in Microsoft Office and EHRs is preferred.