OB/GYN Patient Service Concierge

Axia Women's Health; Moorestown Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Generous PTO

Multiple medical plans

Axia provider access

Free counseling for colleagues

Job summary

Axia Women’s Health is seeking a Patient Service Representative to greet patients, schedule appointments, and manage front-desk operations at our Sewell and Vorhees locations. You will handle registrations, collect copays, verify insurance, and provide courteous, efficient service in a fast-paced setting.

The role requires a High School Diploma and offers full-time hours with an emphasis on teamwork, reliability, and compassionate patient care.

Qualifications

• High School diploma or equivalent.
• Experience as Medical Receptionist/Patient Service Representative preferred but not required.
• Ability to handle front-desk duties and multi-task in a fast-paced environment.

Responsibilities

• Greet patients and visitors professionally and direct them to waiting areas.
• Escort patients to exam rooms and coordinate with clinical staff.
• Route phone calls and messages promptly and professionally.
• Register new or existing patients and activate files.
• Collect and record copayments as required.
• Verify insurance eligibility and explain benefits clearly.
• Schedule and modify appointments and follow-ups.
• Document patient encounters accurately and maintain records.
• Support daily administrative workflows and HIPAA/OSHA compliance.
• Collaborate with team to ensure smooth practice operations.

Skills

Customer service

Multitasking

Empathy

Time management

Team collaboration

Adaptability

Flexible scheduling

Education

High School Diploma

Job description

Axia Women’s Health is seeking a Patient Service Representative to greet patients, schedule appointments, and manage front-desk operations at our Sewell and Vorhees locations. You will handle registrations, collect copays, verify insurance, and provide courteous, efficient service in a fast-paced setting.

The role requires a High School Diploma and offers full-time hours with an emphasis on teamwork, reliability, and compassionate patient care.