OB/GYN Patient Access Specialist

Good Samaritan Society; Worthington (MN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Worthington, MN is seeking a Patient Access Representative to join our Sanford Patient Access Family. As the first contact for patients, you will deliver extraordinary service, create a welcoming and safe environment, and assist with registrations and scheduling depending on need.

This full-time role involves greeting patients, collecting demographics, processing registrations, scheduling, coordinating referrals, and handling payments.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• BLS may be required for certain locations/settings.

Responsibilities

• Greet patients and verify demographics.
• Create, scan and route documents or electronic forms.
• Inform patients about documents and obtain signatures.
• Establish and assign financial responsibility and aid with arrangements.
• Collect co-payments, pre-payments and payments on account balances.
• Address registration errors or denied insurance claims in the queue.
• Coordinate scheduling with nursing team and providers.
• Arrange referrals and pre-authorization; arrange interpreter services.
• Check patients in/out; operate multi-line phone.
• Resolve queue issues; manage recall and waitlists; paging providers.
• Prepare and coordinate charts; organize provider documents.
• Initiate patient financial assistance; track health information.
• Coordinate Telemed appointments and reminder calls.

Skills

Customer service

Medical terminology

Medical office experience

Communication

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in Worthington, MN is seeking a Patient Access Representative to join our Sanford Patient Access Family. As the first contact for patients, you will deliver extraordinary service, create a welcoming and safe environment, and assist with registrations and scheduling depending on need.

This full-time role involves greeting patients, collecting demographics, processing registrations, scheduling, coordinating referrals, and handling payments.