OB/GYN Office Operations Manager - Mon-Fri 8–4:30

UPMC; New Castle (PA); On-site; USD 52,000 - 70,000; Full time

Job summary

UPMC is seeking a full-time Office Manager to lead the Magee Womens Specialty Services - Horizon team in New Castle, PA. You will supervise daily operations of a busy OB/GYN office, support physicians and staff, optimize workflows, and ensure an outstanding patient experience in a fast-paced healthcare environment.

Responsibilities include coordinating schedules, meeting lab requirements, handling billing requests, and utilizing EMR (Epic).

Qualifications

• Experience leading a busy healthcare office.
• Strong communication and problem-solving skills.
• Ability to lead and train staff.
• Ability to optimize workflows in a clinical setting.

Responsibilities

• Lead daily office operations for the OB/GYN practice.
• Coordinate schedules and patient flow to avoid overbooking.
• Ensure lab requirements are met and billing requests processed.
• Troubleshoot patient and staffing issues promptly.
• Maintain professional communication with physicians and staff.
• Oversee EMR (Epic) usage and training.
• Uphold policies for patient privacy and safety.
• Monitor benchmarks for patient access and service quality.

Skills

Leadership

Communication

Problem solving

Organization

Education

Bachelor's Degree in Health Care or Business

Associate's Degree in Health Care or Business

High School Diploma

Tools

Epic EMR

Job description

UPMC is seeking a full-time Office Manager to lead the Magee Womens Specialty Services - Horizon team in New Castle, PA. You will supervise daily operations of a busy OB/GYN office, support physicians and staff, optimize workflows, and ensure an outstanding patient experience in a fast-paced healthcare environment.

Responsibilities include coordinating schedules, meeting lab requirements, handling billing requests, and utilizing EMR (Epic).