Healthcare Office Operations Manager | Mon–Fri Daytime

UPMC; Fishertown (PA); On-site; USD 45,000 - 60,000; Full time

Job summary

UPMC Community Medicine Incorporated in Fishertown, PA is seeking a full-time Office Manager for Chestnut Ridge Family Medicine to oversee front-office operations, scheduling, supply management and daily administrative tasks. Daylight hours, Monday–Friday.

You will work closely with the Practice Manager and clinical staff to ensure timely patient access, maintain equipment, and uphold department policies in a patient-centered environment.

Responsibilities

• Anticipate scheduling issues when members of the staff are not scheduled.
• Coordinate and staff laser templates, ensuring that patients are properly scheduled.
• Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
• Order all supplies and services as needed for this practice.
• Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
• Provide and coordinate maintenance on all equipment used by the clinical staff of the department.

Job description

UPMC Community Medicine Incorporated in Fishertown, PA is seeking a full-time Office Manager for Chestnut Ridge Family Medicine to oversee front-office operations, scheduling, supply management and daily administrative tasks. Daylight hours, Monday–Friday.

You will work closely with the Practice Manager and clinical staff to ensure timely patient access, maintain equipment, and uphold department policies in a patient-centered environment.