OB/GYN Medical Receptionist - Patient Care & Scheduling

Western Montana Clinic; Missoula (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

401(k) + match

Voluntary benefits - dental insurance,

Vision insurance

Disability insurance

Employee assistance program

Job summary

Western Montana Clinic is seeking a full-time Medical Receptionist for the OB/GYN department in Missoula. The role involves greeting patients, completing registrations, scheduling medical appointments, quoting and collecting payments, and managing calls to support patient care.

Collaboration with providers and team members is essential to coordinate referrals and maintain service quality. The position emphasizes patient experience and strong customer service to support the clinic's mission and

Qualifications

• High school diploma or equivalent.
• Basic computer knowledge and proficiency.

Responsibilities

• Welcome patients.
• Complete the registration process.
• Perform medical appointment scheduling.
• Quote and collect payments.
• Manage incoming and outgoing phone calls to facilitate patient care.
• Collaborate with providers and other team members to accomplish daily work.
• Coordinate ongoing patient care including referrals.
• Play an essential role in fulfilling our mission.
• Heighten the patient experience by providing exceptional customer service.

Skills

Customer service

Phone etiquette

Scheduling

Registration

Computer literacy

Education

High school diploma or equivalent

Job description

Western Montana Clinic is seeking a full-time Medical Receptionist for the OB/GYN department in Missoula. The role involves greeting patients, completing registrations, scheduling medical appointments, quoting and collecting payments, and managing calls to support patient care.

Collaboration with providers and team members is essential to coordinate referrals and maintain service quality. The position emphasizes patient experience and strong customer service to support the clinic's mission and