Patient Access & Care Coordination Specialist

Providence Health Plan Group; Missoula, Northern (MT, KY); Hybrid; USD 51,745,000 - 79,200,000; Full time

Job summary

Providence Medical Group Montana in Missoula is seeking a Patient Care Coordinator to support physician offices with receptionist and clerical duties. You will collect patient demographics, verify insurance, explain forms, collect payments, and answer calls while maintaining a calm, efficient work pace in a busy environment.

The role emphasizes patient-focused care, organization, and adherence to policies, with opportunities to support the care team and ensure accurate information processing.

Qualifications

• Customer service-related experience.

Responsibilities

• Obtain patient demographics and insurance information.
• Explain hospital forms and policies and obtain signatures.
• Discuss financial responsibilities and collect payments.
• Answer phones and perform filing and general clerical tasks.

Skills

Customer service

Tools

Electronic Medical Records

Job description

Providence Medical Group Montana in Missoula is seeking a Patient Care Coordinator to support physician offices with receptionist and clerical duties. You will collect patient demographics, verify insurance, explain forms, collect payments, and answer calls while maintaining a calm, efficient work pace in a busy environment.

The role emphasizes patient-focused care, organization, and adherence to policies, with opportunities to support the care team and ensure accurate information processing.