A leading health care institution in Baltimore is seeking a Medical Practice Representative III to oversee front desk operations. The role involves training staff, managing patient schedules, and ensuring compliance with payer contracts. Ideal candidates have 3-5 years of medical office experience and strong customer service skills. This is a full-time position offering a comprehensive rewards package.
Qualifications
3-5 years medical office experience is preferred.
Current knowledge of payer requirements for referrals and preauthorization.
Experience in front and back office operations.
Responsibilities
Oversee and troubleshoot scheduling and patient service issues.
Serve as lead worker and trainer for junior staff.
Schedule patients for evaluations and treatment.
Skills
Customer service skills
PC proficiency
Education
High school diploma or GED
Job description
A leading health care institution in Baltimore is seeking a Medical Practice Representative III to oversee front desk operations. The role involves training staff, managing patient schedules, and ensuring compliance with payer contracts. Ideal candidates have 3-5 years of medical office experience and strong customer service skills. This is a full-time position offering a comprehensive rewards package.