Medical Practice Representative II-OB/GYN

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 35,000 - 52,000; Full time

Job summary

University of Maryland Faculty Physicians Inc. seeks a detail-oriented medical office assistant to schedule patient appointments, register demographics and insurance, greet visitors, and collect co-pays.

The role requires 2–3 years of related experience and proficiency with medical terminology and billing systems. Responsibilities include managing referrals, verifying insurance, and ensuring accurate data entry while maintaining a courteous, professional front-desk presence for patients and

Qualifications

• H.S. diploma or GED required.
• 2–3 years of medical office experience preferred.
• Basic accounting principles understood.
• PC proficiency required.
• Strong customer service and data entry skills essential.
• Knowledge of IDX or similar billing system and medical terminology preferred.

Responsibilities

• Manage provider schedules and schedule appointments accurately.
• Handle cash collection and patient payments per policy.
• Verify patient demographics and insurance information.
• Assist with pre-visit activities and referrals.
• Input pre-authorization and demographic data in IDX system.

Skills

Data entry

Customer service

PC literacy

Medical terminology

Billing knowledge

Education

High school diploma or GED

Tools

IDX scheduling system

GE Front Desk Credit Card Module

Job description

Duties will include:

Scheduling appointments; completing demographic and insurance registration; maintaining registration accuracy; greeting visitors, patients, and staff promptly; answering phone calls in a friendly, courteous, and professional manner; collecting co-payments from patients; and other duties as assigned.

Requirements

Qualified applicants will possess: H.S. diploma or equivalent (GED); 2-3 years related medical office experience; general understanding of basic accounting principles; PC proficiency; strong customer service skills; accurate data entry skills; and knowledge of IDX or similar billing system and medical terminology is preferred.

Essential Functions

• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a copay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices.
• Obtains and inputs all pre-authorization insurance and pertinent demographic information using IDX scheduling system.

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.