OB/GYN Front Desk Specialist - Scheduling & Billing

Faculty Physicians Inc.; Baltimore (MD); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Total rewards package

Job summary

Faculty Physicians Inc. is seeking a Medical Practice Representative II-OB/GYN to handle front desk duties at our Maryland OB/GYN office. Responsibilities include appointment scheduling, patient check-in/out, and cashiering while delivering excellent customer service.

Qualified candidates will have a HS diploma or GED, 2–3 years medical office experience, familiarity with basic accounting, and proficiency with PC systems. IDX scheduling system experience is preferred.

Qualifications

• HS diploma or GED required.
• 2-3 years related medical office experience.
• General understanding of basic accounting principles.
• PC proficiency.
• Strong customer service skills.
• Accurate data entry skills.
• Knowledge of IDX or similar billing system and medical terminology preferred.

Responsibilities

• Schedule appointments and manage provider schedules accurately.
• Collect co-payments and understand patient financial responsibilities.
• Register demographics and insurance information accurately.
• Greet visitors, patients and staff professionally.
• Answer phones in a courteous manner and route questions.
• Post payments and manage cash collection following policy.

Skills

Customer service

Data entry

Phone etiquette

Cash handling

Medical terminology

Education

HS diploma or GED

Tools

IDX scheduling system

Job description

Faculty Physicians Inc. is seeking a Medical Practice Representative II-OB/GYN to handle front desk duties at our Maryland OB/GYN office. Responsibilities include appointment scheduling, patient check-in/out, and cashiering while delivering excellent customer service.

Qualified candidates will have a HS diploma or GED, 2–3 years medical office experience, familiarity with basic accounting, and proficiency with PC systems. IDX scheduling system experience is preferred.