Medical Practice Representative III - OB/GYN

University of Maryland Faculty Physicians, Inc; Baltimore (MD); On-site; USD 26,160 - 39,275; Full time

Job summary

University of Maryland Faculty Physician’s Inc. in Baltimore seeks a Medical Practice Representative III - OB/GYN to manage front desk operations, scheduling, and patient flow in a busy OB/GYN clinic.

You will lead junior staff, ensure accurate pre-visit procedures, collect co-pays, verify insurance, and support revenue-cycle activities using GE Practice Management systems. This on-site, full-time role offers competitive hourly compensation and opportunities to improve clinic efficiency and

Qualifications

• High school diploma or GED preferred.
• 3–5 years medical office experience.
• Current knowledge of payer requirements for referrals and preauthorization.

Responsibilities

• Performs front desk leadership functions with or without direct supervisory responsibilities.
• Oversees and troubleshoots scheduling and patient service issues; leads junior staff.
• Manages provider schedules and scheduling appointments, communicating patient responsibilities at check-in.

Skills

Front desk leadership

Scheduling

Patient service

Cash collection

Revenue cycle

Registration

Education

High school diploma or GED

3–5 years medical office experience

Payer requirements for referrals

Tools

GE Front Desk Credit Card Module

GE Practice Management System

Job description

Medical Practice Representative III - OB/GYN

Job Category: Front Desk

Requisition Number: MEDIC009136

• Posted : July 15, 2026
• Full-Time
• On-site
• Hourly Range : $18.99 USD to $28.51 USD

Locations

Showing 1 location

UMPB - Professional Bldg., 419 W. Redwood St., Baltimore, MD 21201, USA

Performs front desk leadership functions with or without direct supervisory responsibilities. May oversee and troubleshoot scheduling and/or patient service issues; serves as lead worker and trainer for junior level staff; and other duties as assigned.

Essential Functions

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Serves as lead worker and trainer for junior level staff.
• Exhibits advanced level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs.
• Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices.

Education and/or Experience

• High school diploma or general education degree (GED) preferred.
• Three to five years medical office experience.
• Current knowledge of payer requirements for referrals and preauthorization.
• Experience in front and back office operations.
• Knowledge of billing and coding for medical services.

Total Rewards

Total Rewards: The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.