Lead Front Desk & Scheduling Specialist - Medical Practice

University of Maryland Faculty Physicians, Inc; Reisterstown (MD); On-site; USD 25,000 - 39,000; Full time

Job summary

University of Maryland Faculty Physician’s Inc is seeking a Medical Practice Representative III in Reisterstown to perform front desk check-in and check-out, oversee scheduling, and train junior staff. The role is on-site, full-time, with an hourly pay range.

The ideal candidate has 3–5 years of medical office experience, knowledge of payer requirements, and familiarity with billing/coding. Strong customer service and cash handling skills are required.

Qualifications

• Must have experience in front desk operations
• Knowledge of payer requirements for referrals and preauthorization

Responsibilities

• Performs front desk check-in and check-out functions
• Oversees and troubleshoots scheduling and patient service issues
• Acts as lead worker and trainer for junior staff
• Manages patient demographics and insurance information to ensure accurate billing

Skills

Scheduling

Training

Revenue cycle

Education

High school diploma or GED

3-5 years medical office experience

Tools

GE Front Desk Credit Card Module

Job description

University of Maryland Faculty Physician’s Inc is seeking a Medical Practice Representative III in Reisterstown to perform front desk check-in and check-out, oversee scheduling, and train junior staff. The role is on-site, full-time, with an hourly pay range.

The ideal candidate has 3–5 years of medical office experience, knowledge of payer requirements, and familiarity with billing/coding. Strong customer service and cash handling skills are required.