OB/GYN Care Coordinator — Referrals & Scheduling

Hugh Chatham Health; Charlotte (NC); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Educational assistance

Job summary

Advocate Health seeks a part-time role in Womens Services to manage referrals, obtain authorizations, and guide patients through insurance coverage and benefits. The position emphasizes coordination of surgical procedures and tests across departments, with attention to accurate scheduling and minimizing care gaps.

The ideal candidate has a High School Diploma or GED, strong customer service skills, and comfort with medical records software; experience with FSC/Coverage/Plan types is a plus.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health seeks a part-time role in Womens Services to manage referrals, obtain authorizations, and guide patients through insurance coverage and benefits. The position emphasizes coordination of surgical procedures and tests across departments, with attention to accurate scheduling and minimizing care gaps.

The ideal candidate has a High School Diploma or GED, strong customer service skills, and comfort with medical records software; experience with FSC/Coverage/Plan types is a plus.