OB/Gyn Care Coordination Specialist

Hugh Chatham Memorial Hospital; Charlotte (NC); On-site; USD 29,000 - 44,000; Part time

Job summary

Advocate Health in Charlotte, NC is seeking a part-time MSO Coordinator for Obstetrics/Gynecology. The role involves coordinating referrals, preparing financial estimates, obtaining authorizations, and guiding patients to in-network providers.

24 hours per week, Mon/Wed/Fri 8am-5pm. Ideal candidates will have a High School Diploma or GED, strong computer skills, knowledge of insurance coverage and medical necessity policies, and customer service experience.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Computer experience

Insurance policy knowledge

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health in Charlotte, NC is seeking a part-time MSO Coordinator for Obstetrics/Gynecology. The role involves coordinating referrals, preparing financial estimates, obtaining authorizations, and guiding patients to in-network providers.

24 hours per week, Mon/Wed/Fri 8am-5pm. Ideal candidates will have a High School Diploma or GED, strong computer skills, knowledge of insurance coverage and medical necessity policies, and customer service experience.