OASIS Audit Support Specialist I – Fast-Track Growth

Aristocrat Leisure; Las Vegas (NV); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Aristocrat Leisure in Las Vegas is seeking a Product Support Specialist I to back our OASIS system customers. You will assist audit teams, interpret T-SQL queries, log issues in Salesforce, and coordinate across groups to resolve problems while delivering outstanding service.

The role emphasizes independent and collaborative work, strong problem-solving, and a path to OASIS Master Certification within 180 days of hire, with a focus on confidentiality and accuracy in documentation.

Qualifikationen

• 1+ year in an audit-related field is required.
• Strong understanding of casino slot auditing principles.
• Excellent communication, written and spoken.
• Able to work independently and in a team.

Aufgaben

• Assist casino audit teams with OASIS software modules and audit report issues.
• Read and interpret T-SQL queries related to OASIS Auditing.
• Coordinate resources across groups to resolve issues.
• Log problems in Salesforce and track resolutions.
• Ensure timely completion of customer requests and maintain docs.
• Pursue OASIS Master Certification within 180 days.
• Perform other duties as assigned.

Kenntnisse

Audit experience

Casino auditing knowledge

Customer service

Problem solving

Communication skills

Team collaboration

English proficiency

Ausbildung

Associate degree or equivalent

Tools

T-SQL

SQL concepts

Jobbeschreibung

Aristocrat Leisure in Las Vegas is seeking a Product Support Specialist I to back our OASIS system customers. You will assist audit teams, interpret T-SQL queries, log issues in Salesforce, and coordinate across groups to resolve problems while delivering outstanding service.

The role emphasizes independent and collaborative work, strong problem-solving, and a path to OASIS Master Certification within 180 days of hire, with a focus on confidentiality and accuracy in documentation.