OAS Testing Center Lead — Operations & Accessibility

Florida State University; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Florida State University is seeking an OAS Testing Center Coordinator in Tallahassee, FL. This full-time role oversees the daily operations of the testing center, supervising proctoring staff and ensuring readiness of facilities, materials, and equipment for daily use.

The position emphasizes excellent customer service, confidentiality, and academic integrity while guiding students and instructors through test service eligibility, setup, and scheduling.

Qualifications

• Bachelor's degree required with 2 years of related experience, or a high school diploma plus 6 years of experience.
• Experience in testing center operations or higher education is a plus.

Responsibilities

• Manage daily operations of the testing center and supervise OPS proctoring staff.
• Prepare facility, exam materials, and equipment; ensure proper working order.
• Promote customer service, confidentiality, and academic integrity.
• Guide students and instructors through test service eligibility, setup, and scheduling.
• Maintain exam registration system and calendar; adjust schedules as needed.
• Coordinate extended hours for finals; assist in program development.
• Ensure compliance with proctoring standards; conduct special projects to improve services.

Education

Bachelor's degree

Job description

Florida State University is seeking an OAS Testing Center Coordinator in Tallahassee, FL. This full-time role oversees the daily operations of the testing center, supervising proctoring staff and ensuring readiness of facilities, materials, and equipment for daily use.

The position emphasizes excellent customer service, confidentiality, and academic integrity while guiding students and instructors through test service eligibility, setup, and scheduling.