OAS Testing Center Coordinator

Florida State University; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Florida State University is seeking an OAS Testing Center Coordinator in Tallahassee, FL. This full-time role oversees the daily operations of the testing center, supervising proctoring staff and ensuring readiness of facilities, materials, and equipment for daily use.

The position emphasizes excellent customer service, confidentiality, and academic integrity while guiding students and instructors through test service eligibility, setup, and scheduling.

Qualifications

• Bachelor's degree required with 2 years of related experience, or a high school diploma plus 6 years of experience.
• Experience in testing center operations or higher education is a plus.

Responsibilities

• Manage daily operations of the testing center and supervise OPS proctoring staff.
• Prepare facility, exam materials, and equipment; ensure proper working order.
• Promote customer service, confidentiality, and academic integrity.
• Guide students and instructors through test service eligibility, setup, and scheduling.
• Maintain exam registration system and calendar; adjust schedules as needed.
• Coordinate extended hours for finals; assist in program development.
• Ensure compliance with proctoring standards; conduct special projects to improve services.

Education

Bachelor's degree

Job description

Job Title: OAS Testing Center Coordinator
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 63389
Department Office of Accessibility Services (OAS)
Department of Student Support and Transitions (DSST)
Florida State University
108 Student Services Building
874 Traditions Way, Tallahassee, Florida 32306-4167

Responsibilities

Manages the daily operations of the testing center and supervises OPS proctoring staff. Prepares the facility, exam materials, and equipment for daily use. Ensures equipment is in proper working order. Promotes strong customer service, professionalism, confidentiality, and academic integrity.

Guides students and instructors through test service eligibility, setup, and scheduling steps. Including additional support to students requiring special accommodation, such as individual proctoring needs coordination of DAW activities, OAS scholarship programming, and assisting in overseeing programs and services.

Maintains the exam registration system and the exam calendar. Make scheduling adjustments and special provisions as able. Troubleshoots, resolves, and reports all issues that occur in the OAS Testing Center.

Coordinates expanded OAS operations for final exam week in Fall and Spring semesters. This includes alternative schedules and extended hours.

Assists with the development and implementation of internal and external, independent and collaborative programming (e.g., workshops, training, events, orientations, etc.). Including but not limited to: DAW and Graduation/Celebration (internal, OAS Students).

Reviews exam policies and procedures to ensure compliance with all national and local proctoring standards. Researches assessment best practices and advises fellow staff accordingly. Completes special research projects to improve assessment services.

Performs other duties as assigned that support academic integrity initiatives and the mission of the department.

Qualifications

Bachelor's and two years of experience or a high school diploma or equivalent and six years or experience. (Note: or a post high school education and experience equal to six years).

Contact Info

Amber Wagner or Elizabeth Rudisill
Office: [phone]
Fax: [phone]
Email: [e-mail]
Office of Accessibility Services (OAS)

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
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Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.