Oahu Early Learning Shared Services Specialist II

Patch Hawaii; Honolulu, Northern (HI, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Sick leave

Vacation leave

Medical insurance

Dental insurance

Vision insurance

FSA

Voluntary benefits

401(k)

Transit reimbursement

Costco membership

Discount program

EAP

Job summary

Patch Hawaii is seeking an Early Learning Shared Services Specialist II to collaborate with local Child Care Resource & Referral agencies and centers in Hawaii, promoting the Shared Services Model and serving as the primary contact for Family Child Providers.

The role includes coordinating monthly learning communities, tracking attendance, and managing CCMS usage across platforms, with both office and field responsibilities in Honolulu and neighboring regions.

Qualifications

• Degree in ECE or a related field, or 5 years of ECE experience.
• Experience with program management.
• Advanced skills in Microsoft Office and databases.

Responsibilities

• Recruit and engage Family Child Providers and centers to join the Shared Services program.
• Present at trainings and events to promote the Shared Services Model.
• Create and distribute promotional materials to raise awareness.
• Manage the group website and coordinate with vendors for seamless service integration.
• Provide training and support to Family Child Providers and centers on CCMS usage.
• Host monthly learning communities to promote networking among participants.
• Compile and submit quarterly reports to stakeholders.
• Perform other duties as assigned by management.

Skills

Interpersonal skills

Licensing knowledge

Hawaii child care landscape

Driver's license

Internet access

Education

Degree in ECE or related field

5 years ECE experience

Program management experience

Tools

Microsoft Office

Database applications

Job description

About This Role

The Early Learning Shared Services Specialist II will collaborate with local Child Care Resource & Referral agency, Recruiters, and Child Care Management Systems (CCMS) (ELV, Brightwheel, Procare) to promote and implement the Shared Services Model. This position serves as the primary contact for Family Child Providers (FCC) and centers, working closely with them to address their needs and concerns. Key responsibilities include conducting monthly learning communities, tracking attendance, and managing the use of services provided by CCMS.

What You'll Do

Essential Duties:

• Recruit and engage Family Child Providers and centers to join the Shared Services program.
• Partner with agencies to provide support and resources to Family Child Providers and centers.
• Present at training meetings and events to promote the Shared Services Model.
• Create and distribute promotional materials to raise awareness about the Shared Services Model.
• Manage the group website and coordinate with vendors to ensure seamless integration of services.
• Provide training and support to Family Child Providers and centers on the use of various platforms.
• Host monthly learning communities to promote networking and collaboration among participants.
• Compile and submit quarterly reports to stakeholders.
• Perform other duties as assigned by management.

Working Conditions: Combination of office environment and outdoor/travel required

Work Hours: Typically 7:30 a.m. to 4:30 p.m., Monday - Friday; duties may require evening and weekend hours.

Equipment Use: Computer and standard office equipment.

Requirements

Mental, Physical, and Communication Demands:Requires relating to people in a friendly and professional manner with excellent verbal and written communication skills. Requires excellent computer and typing ability and the ability to pay close attention to detail. Requires working under minimal supervision.

Minimum Qualification Requirements:

Skills and Knowledge:

• Possess a high level of interpersonal skills to handle sensitive and confidential client information and situations.
• Understanding of the Child Care landscape in Hawaii.
• Knowledge of DHS Licensing Rules & Regulations
• Valid driver's license and dependable transportation required.
• Access to high speed internet

Education and Work Experience:

• Degree in ECE or related field OR 5 years of experience working in ECE
• Experience with program management.
• Advanced computer software experience in Microsoft Office (Word, Excel, Outlook) and working knowledge of database applications.

Benefits

• Sick and vacation leave
• 14 paid holidays annually
• Medical, dental, vision, prescription
• Flexible Spending Account (FSA)
• Voluntary Benefits
• 401 (k)
• Bus/rail Pass Monthly Reimbursement
• Costco Membership
• Working Advantage discounts
• Optima Employee Assistance Program (EAP)