NYC School Ops Leader — Residency to Director

Zetaschools; New York (NY); On-site; USD 78,000 - 106,000; Full time

Benefits offered by this job

Relocation support

Wellness stipend

Therapy sessions

MacBook Air

Office snacks

Professional development books

Job summary

Zeta is seeking a Resident Operations Director to lead school-based operations across Bronx, Upper Manhattan, or Queens. The role starts Spring/early Summer 2027 and is fully on-site in NYC, with a starting salary of $92,000 and reports to the Principal and Network Operations team.

You will complete a 6-to-12 month residency, join a School-Based Operations Team, and increasingly own the operations of a Zeta school, driving projects, safety, facilities, and data-informed improvements.

Qualifications

• Minimum 4 years leading complex projects, teams, or operations in a high-performing setting.
• Strong project management and execution skills to manage priorities and deliver results.
• Systems-minded approach to identify gaps, anticipate needs, and improve processes.
• Sound judgment with urgency, ownership, and solution-focused follow-through.
• Deep alignment with Zeta’s mission and student-centered learning.
• Experience in K-12 education or school operations preferred but not required.

Responsibilities

• Complete a 6-to-12 month residency to prepare for School Operations Director.
• Join a School-Based Operations Team and contribute to daily execution.
• Increase ownership of school operations and develop leadership across a full operations function.
• Lead high-impact school-based and network-wide projects from diagnosis to measurable results.
• Strengthen safety, facilities, and daily operations to create a secure, welcoming environment.
• Use data to identify gaps and balance short-term actions with long-term planning.

Skills

Project management

Operations leadership

Systems thinking

Judgment

Student-centered approach

K-12 education experience

Job description

Zeta is seeking a Resident Operations Director to lead school-based operations across Bronx, Upper Manhattan, or Queens. The role starts Spring/early Summer 2027 and is fully on-site in NYC, with a starting salary of $92,000 and reports to the Principal and Network Operations team.

You will complete a 6-to-12 month residency, join a School-Based Operations Team, and increasingly own the operations of a Zeta school, driving projects, safety, facilities, and data-informed improvements.