School Operations Lead — NYC On-Site

Zeta Charter Schools; New York (NY); On-site; USD 67,000 - 78,000; Full time

Benefits offered by this job

Relocation support

Wellness stipend

Headspace access

MacBook Air

Snacks and coffee

Professional development resources

Job summary

Zeta Charter Schools in New York City seeks an Operations Associate or Manager to drive operational excellence across our Bronx, Upper Manhattan, and Queens campuses. The role focuses on safety, facilities, and day-to-day operations so teachers and students can thrive in a fully on-site environment.

Start date is July 2027 or sooner, with the title depending on experience. The role offers a comprehensive benefits package and opportunities for growth within Zeta’s expanding school network.

Qualifications

• 1+ year of relevant, hands-on experience in facilities, operations, or safety.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities, meet deadlines, and follow through reliably
• The ability to thrive in a fast-paced, fully in-person environment and respond to challenges with urgency, professionalism, and solutions-oriented judgment
• A hands-on, systems-minded approach, with the initiative to identify gaps, improve processes, and take ownership of results
• A strong work ethic, service-oriented mindset, and genuine openness to feedback and growth
• Candidates considered for the Manager level are preferred to have experience supervising a team, though candidates who have trained or developed teammates will also be considered, and should demonstrate a proven track record of owning complex operational projects, managing stakeholders, building systems, and driving strong results through others

Responsibilities

• Execute the ZOE Action Plan to maintain a score of at least 90%, including tracking progress and ensuring follow-through on monthly priorities.
• Support and strengthen efficient, scalable operational systems across the school building, in close partnership with the Operations Director.
• Manage day-to-day and long-term purchasing and inventory systems, using data, forecasting, and best practices to steward school resources responsibly.
• Assist with vendor relationships and negotiations, particularly in support of food service programs, facilities needs, and school renovations.
• Collaborate closely with school leaders and teammates to maintain a safe, organized, and high-functioning school environment where students and staff can thrive.
• Plan, manage, and execute school-wide systems and projects, including enrollment processes and student record maintenance.
• Serve as a welcoming ambassador of Zeta’s mission and growing brand, ensuring warmth, professionalism, and Family Wow for all.
• Own front office operations, serving as the primary point of contact for visitors and families and delivering world-class service.
• Plan and execute school-wide events and communications, including maintaining the events calendar and weekly family newsletters.
• Build and sustain strong, authentic relationships with students, families, staff, and community stakeholders.
• Model ownership, attention to detail, and problem-solving to contribute to a culture of operational brilliance and joyful community.

Skills

Operations experience

Organizational skills

Problem-solving

Team supervision

Stakeholder management

Bilingual English/Spanish

Job description

Zeta Charter Schools in New York City seeks an Operations Associate or Manager to drive operational excellence across our Bronx, Upper Manhattan, and Queens campuses. The role focuses on safety, facilities, and day-to-day operations so teachers and students can thrive in a fully on-site environment.

Start date is July 2027 or sooner, with the title depending on experience. The role offers a comprehensive benefits package and opportunities for growth within Zeta’s expanding school network.