NYC Legal IT Support Specialist — AV & Desktop

Kelley Drye & Warren LLP; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

A prominent law firm is seeking an IT Support Specialist for their New York office. The role involves providing technical support for hardware and software, assisting with conference room setups, and managing help desk requests. Candidates should have relevant experience in desktop support, strong proficiency in MS Office, and excellent interpersonal skills. The position demands flexibility regarding hours. New York City salary range is $85,000 to $100,000, reflecting internal equity and market data.

Qualifications

• 3+ years in desktop support role.
• Proficient in Microsoft Windows and iOS.
• Experience with legal industry technology.

Responsibilities

• Configure and maintain IT hardware and software.
• Provide technical support for desktop applications.
• Manage support tickets and assist users remotely.

Skills

MS Office proficiency

Customer service orientation

Attention to detail

Interpersonal skills

Education

Bachelor’s degree

Tools

Intune MDM

ServiceNow

Teams

Zoom

Crestron

Job description

A prominent law firm is seeking an IT Support Specialist for their New York office. The role involves providing technical support for hardware and software, assisting with conference room setups, and managing help desk requests. Candidates should have relevant experience in desktop support, strong proficiency in MS Office, and excellent interpersonal skills. The position demands flexibility regarding hours. New York City salary range is $85,000 to $100,000, reflecting internal equity and market data.