A leading global law firm is seeking an IT Analyst to provide first-level technical support in New York City. The ideal candidate will have at least 3 years of experience, a university degree or equivalent hands-on experience in IT support, and strong skills in managing LAN/WAN environments. Responsibilities include maintaining office hardware, supporting meeting technologies, and ensuring data security compliance. The salary range is $80,000 to $100,000 annually based on experience. This is an on-site position.
Qualifications
Minimum 3 years of IT support experience.
Proficient in managing and supporting network systems.
Experience with hardware and software installation/configuration.
Responsibilities
Provide first-level technical support to end users.
Manage and maintain office hardware and meeting technologies.
Maintain accurate asset records and respond to outages.
Skills
Technical support
LAN/WAN management
Operating systems maintenance
Client device configuration
Customer service
Data security compliance
Education
University degree or equivalent experience
Tools
Ticketing tools
VPN
Citrix
Job description
A leading global law firm is seeking an IT Analyst to provide first-level technical support in New York City. The ideal candidate will have at least 3 years of experience, a university degree or equivalent hands-on experience in IT support, and strong skills in managing LAN/WAN environments. Responsibilities include maintaining office hardware, supporting meeting technologies, and ensuring data security compliance. The salary range is $80,000 to $100,000 annually based on experience. This is an on-site position.