NYC Housing Navigator & Client Advocate

The Doe Fund Inc.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Doe Fund Inc. in Brooklyn, NY invites applications for a Housing Specialist role at 510 Gates. You will manage a caseload, assess housing needs, coordinate searches, viewings, leases, and appointments to secure stable housing for clients.

Ideal candidates have a high school diploma or higher, experience in human services or case management, knowledge of NYC housing programs, and strong computer skills including Google Suite and Microsoft Office. A driver’s license is preferred.

Qualifications

• High School Diploma required; bachelor’s degree preferred in Human Services related field.
• Experience in Human Services, Case Management or Counseling.
• Knowledge of NYC housing programs and subsidies (CityFHEPS, HPD Section 8, HRA, SOTA, EOSD, supportive housing).
• Experience with CARES and CurRent preferred.
• Experience negotiating leases with landlords or management companies.
• Knowledge of state and city housing and disability laws and codes.
• Computer proficiency with Google Suite and Microsoft Office.
• Proficiency in email and database management.
• A valid driver’s license preferred.

Responsibilities

• Maintains a caseload (min of 20).
• Conduct housing assessments and develop individualized housing plans addressing client needs, barriers, and eligibility requirements.
• Coordinates housing searches, apartment viewings, lease signings, and housing appointments.
• Interfaces with landlords and management companies to establish working relationships.
• Create and maintain a relationship with the DHS Housing Placement Unit.
• Oversees landlord and management company compliance with housing laws, codes, and lease agreements.
• Works with Social Services to identify potential housing clients.
• Resolves crises or conflicts with landlords and management companies to ensure client needs are met.
• Ensures fair housing standards in securing apartments.
• Develops and maintains a database of available housing.
• Identifies new housing opportunities through networks.
• Prepares and coordinates reports related to housing codes and compliance.
• Guides clients through subsidy applications (CityFHEPS, FHEPS, SOTA, etc.) and submits housing packages.
• Prepares housing packages (HRA 2010E, CityFHEPS, HPD Section 8, SOTA, EOSD) and collaborates with Case Management on psycho-social applications.
• Performs other tasks as assigned.

Skills

Case management

Human services experience

DSR and housing experience

Lease negotiation

Housing programs knowledge

Housing laws knowledge

Database management

Email and data management

Driver's license

Education

High School Diploma

Bachelor’s degree in Psychology/Sociology/Counseling/Social Work or related Human Services

Tools

Google Suite

Microsoft Office

Excel

Word

Outlook

Job description

The Doe Fund Inc. in Brooklyn, NY invites applications for a Housing Specialist role at 510 Gates. You will manage a caseload, assess housing needs, coordinate searches, viewings, leases, and appointments to secure stable housing for clients.

Ideal candidates have a high school diploma or higher, experience in human services or case management, knowledge of NYC housing programs, and strong computer skills including Google Suite and Microsoft Office. A driver’s license is preferred.