NYC Clinical Operations Lead

PrimaryMD; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

PrimaryMD in New York City is seeking a Clinical Operations Manager to ensure smooth backend operations for our clinical team. This full-time role is essential for facilitating exceptional patient care by managing care coordination and navigating NYC's healthcare landscape.

The ideal candidate will be an RN with over 5 years of clinical experience, adept at problem-solving, and comfortable with technology. The position offers a competitive salary range of $110,000–$150,000 and the opportunity to shape the future of our practice.

Qualifications

• RN required at minimum; NP or PA welcome.
• 5+ years of clinical experience in high-acuity settings.
• Hands-on experience with referrals and prior authorizations.
• Prior supervisory experience preferred.

Responsibilities

• Execute clinical follow-through from every visit.
• Establish operational infrastructure of the NYC practice.
• Manage care coordinators and set team priorities.
• Document workflows and create standard operating procedures.

Skills

Clinical problem-solving

Care coordination

Healthcare navigation

Team management

Organizational skills

Education

RN license

Tools

EMR

Messaging platforms

Job description

PrimaryMD in New York City is seeking a Clinical Operations Manager to ensure smooth backend operations for our clinical team. This full-time role is essential for facilitating exceptional patient care by managing care coordination and navigating NYC's healthcare landscape.

The ideal candidate will be an RN with over 5 years of clinical experience, adept at problem-solving, and comfortable with technology. The position offers a competitive salary range of $110,000–$150,000 and the opportunity to shape the future of our practice.