NY Paralegal Client Coordinator — Data & Inquiries

ExamWorks, Inc.; Town of Woodbury (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

Paid time off

401k

Job summary

ExamWorks, Inc. is seeking a Client Coordinator for our Woodbury, NY office to support client inquiries and data management. The role focuses on data entry, filing, and ensuring accuracy in a regulated environment.

You will work Monday to Friday, 8:30am-5:00pm, onsite, collaborating with the QA team and other departments to resolve issues and maintain up-to-date client information.

A high school diploma and paralegal experience are preferred; proficiency with Word, Outlook and Excel is expected.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of clerical experience; or equivalent education/experience.
• Paralegal experience preferred.
• Proficient with basic office equipment and software (Word, Outlook, Excel).

Responsibilities

• Handle inquiries from clients or their representatives and provide timely information.
• Enter client or claimant data into appropriate systems.
• Maintain daily contact with QA regarding workflow and report status.
• File and archive open and closed cases.
• Verify client information in the database and document guidelines.
• Work independently and with others to resolve issues promptly.
• Direct calls to other departments as needed.
• Perform clerical duties (typing, filing, emailing, proofreading).
• Assist in resolving customer complaints and quality issues.
• Notify management of report issues or concerns.
• Ensure compliance with state and federal safety and legal regulations.

Skills

Paralegal experience

Communication skills

Independent work

Time management

Confidentiality

Typing 40 WPM

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

ExamWorks, Inc. is seeking a Client Coordinator for our Woodbury, NY office to support client inquiries and data management. The role focuses on data entry, filing, and ensuring accuracy in a regulated environment.

You will work Monday to Friday, 8:30am-5:00pm, onsite, collaborating with the QA team and other departments to resolve issues and maintain up-to-date client information.

A high school diploma and paralegal experience are preferred; proficiency with Word, Outlook and Excel is expected.