NY Office Launch & Operations Manager

Oner Active; New York, Northern (NY, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Oner Active is building its first US office in New York. We are seeking an experienced Office Manager to lead the setup and run day-to-day operations for a 25–30 person team, ensuring the space reflects our London HQ design and culture.

You will manage fit-out projects, vendor relationships, and facilities, while coordinating with London. The role requires senior leadership, strong organisation, and a proactive, hands-on approach to create an exceptional workplace.

Qualifications

• Proven experience setting up and launching an office from scratch.
• Established New York network of contractors, designers, vendors and suppliers.
• 5+ years in senior office or facilities management, incl. fit-out/project management.
• Experience managing an office for creative/marketing/commercial teams.
• Understanding of US commercial real estate and fit-out processes.
• Independent, senior on-ground leader representing brand & London team.
• Excellent organisational skills to prioritise multiple tasks.
• Attention to design details to keep NY office aligned with Oner Active look.
• Excellent written/spoken communication; comfortable collaborating with London team.

Responsibilities

• Partner with London team and US realtor to assess spaces against brand, culture and capacity
• Project-manage office fit-out from empty space to move-in on a lean budget
• Ensure office mirrors London HQ design and vibe
• Source and manage local contractors, furniture suppliers and tradespeople
• Set up core office infrastructure: internet, telecoms, security, access systems, signage
• Establish NY vendor relationships (cleaning, maintenance, security, IT) before launch
• Ensure space meets health, safety, and building compliance before launch
• Run day-to-day office operations post-launch
• Maintain clean, organised and professional workspace
• Manage ordering/restocking of office consumables and supplies
• Address operational issues proactively
• Coordinate building maintenance requests and utility readings
• Manage repairs/upgrades with building management
• Support IT issues with London HQ
• Maintain relationships with external service providers and monitor performance
• Review contracts and negotiate terms with Head of People
• Liaise with building security and manage access control
• Support office events and culture, align with London teams
• Implement and maintain office systems and inventory tracking
• Serve as first point of contact for office queries and updates
• Oversee budget tracking for setup and ongoing expenses
• Ensure the NY office reflects the Oner Active brand in look and feel
• Communicate changes, events and disruptions to the team

Skills

Office management

Facilities management

Project management

Vendor management

Budget management

Communication skills

Organisational skills

Job description

Oner Active is building its first US office in New York. We are seeking an experienced Office Manager to lead the setup and run day-to-day operations for a 25–30 person team, ensuring the space reflects our London HQ design and culture.

You will manage fit-out projects, vendor relationships, and facilities, while coordinating with London. The role requires senior leadership, strong organisation, and a proactive, hands-on approach to create an exceptional workplace.